Warranty Policy

🛡️ Product Warranty Policy

At TobbyHanson Electronics, we stand behind the quality and durability of our products. To ensure your peace of mind, we offer a standard one-year limited warranty on most items, effective from the date of purchase.

✅ What Our Warranty Covers

Our warranty provides coverage for:

  • Manufacturing defects in materials and workmanship under normal use.

  • Electrical and mechanical failures that occur during standard operation.

  • Functional issues that arise despite proper usage and maintenance.

During the warranty period, if a covered defect arises, we will, at our discretion:

  • Repair the product at no additional cost.

  • Replace the product with an identical or equivalent model.

  • Refund the purchase price, if repair or replacement is not feasible.

❌ What Our Warranty Does Not Cover

The warranty excludes:

  • Damage due to misuse, abuse, accidents, or unauthorized modifications.

  • Normal wear and tear, including cosmetic damage that does not affect functionality.

  • Consumable parts such as batteries, unless failure has occurred due to a defect in materials or workmanship.

  • Products without valid proof of purchase or those purchased from unauthorized sellers.

📄 How to Make a Warranty Claim

To initiate a warranty claim:

  1. Contact Us: Reach out to our customer service team at [your contact email or phone number] with details of the issue.

  2. Provide Proof of Purchase: Submit a copy of your receipt or order confirmation.

  3. Return the Product: If instructed, send the product to our service center. Shipping instructions will be provided during the claim process.

We aim to process all warranty claims promptly and will keep you informed throughout the process.

🔄 Warranty Transferability

This warranty is non-transferable and applies only to the original purchaser of the product.

For any questions or further assistance, please contact our customer support team at Customersupport@tobbyhanson.com.

Note: This warranty policy is subject to change without prior notice. Please refer to our website for the most current version.